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Autonomous Lead Qualification & CRM Sync
Active • v1.4
100%
1. TRIGGER
New Chat Initiated
Web Widget • WhatsApp
Payload:
msg_inbound
Output port •
2. AI AGENT REASONING
GPT-4o
NLU Lead Scoring Agent
Extracts budget & decision intent
Output:
lead_score (0-100)
99.4% Factual
3. CONDITIONAL SPLIT
Lead Score > 75?
Evaluates if VIP enterprise intent
• True: High Value
• False: Standard
4A. CRM PIPELINE ACTION
Add to Discovery Pipeline
Assigns Hassan • $48k ARR
Triggers Slack notification & sends VIP demo booking link.
4B. TIER 1 SUPPORT
Standard FAQ Resolution
Resolves via Product Knowledge Base
Keeps session autonomous without escalating to sales team.