Assigned to Me (Human Queue)
Live customer conversations escalated by AI agents requiring human decision, code review, or executive contract negotiation.
4
Pending Action14m 20s
Avg SLA Remaining2
High Urgency12
Resolved Today
Sarah Johnson
CloudCorp • $48,000 Opportunity"Can you confirm whether Aivanta supports custom Llama 3 fine-tuned weights on dedicated single-tenant VPC hardware? We are ready to sign annual Enterprise."
James Chen
Apex Dynamics • $72,000 Opportunity"We need to connect 8,000 internal documents to Pinecone but our VPC requires mutual TLS (mTLS) with custom CA certs. Is that supported?"
Olivia Wilson
RetailAI • E-Commerce Account"Our Shopify checkout integration returned a webhook signature mismatch on order #89201. Can you help review our secret signing token?"
Sophia Taylor
HealthStack • Healthcare Compliance"Our compliance officer needs the signed Business Associate Agreement (BAA) document countersigned before our trial completes."